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In my consulting practice, the thing my clients ask
me most often about marketing online is, “how
do I get people to find my website?”
Generating traffic for your website is simple –
but it’s NOT easy. Let me explain what I mean…
There are multiple tactics that you can – and
should – use to make people aware of your website
and to encourage them to visit. Each one of these tactics
is very simple to do – BUT you can’t just
do one. That’s where it gets tricky – and
why I say that driving traffic is simple – but
not easy.
You MUST take advantage of a variety of tactics available
to you to drive traffic to your website because these
tactics have a cumulative effect. Each one builds upon
the other, helping to raise your ranking with the search
engines, establishing you as THE “go to”
expert in your field, and raising awareness with your
potential customers so they come flooding to your website
to buy your products or services.
While there are dozens of tactics that you can use
to drive new traffic to your site, to be effective you
need to focus on a few key items first. Become a master
of those tactics, then move on and add additional tools
to your toolbox. I’ve listed below the tactics
that I recommend to my clients that they start with
and master first.
Before you jump into the list though, remember –
all traffic is NOT created equal. You don’t just
want any visitors to your site – you want visitors
who are interested in your products and services. I’ve
seen far too many small business owners spending time
– and money – getting traffic for the sake
of traffic. Bad move. Sure, you get to see your site
visitor count increase, but it’s a waste of your
time – and theirs – if the visitors you
are driving to your site aren’t interested in
what you have to offer.
Knowing who your target customers are, specifically,
before you embark on any traffic-generating program,
will dramatically increase the chances that the new
visitors you drive to your site become new customers
for you. The more you know about your target customer,
the better your chances of driving those new customers
to your website with these techniques below.
So now – the 10 Things You MUST Do to Drive Massive
Traffic to Your Local Small Business Website:
# 1 List Your Website with Search Engines & Directories
Google alone attracts more than 250 million searchers
every day. 3,000 people PER SECOND type something into
the search box and visit someone’s website. And
that’s just Google – it doesn’t include
all the searching done on Yahoo!, MSN, Ask and all the
other smaller search engines. It only makes sense with
this many people searching on the web, that you would
want to list your website where the people are looking
for what you sell.
Get your website listed in all the top search engines,
including Google, Yahoo!, and MSN. Research directories
on the web with listings for products and services your
customers would be interested in. Some directories offer
free listings, others require a fee; I’ve found
paying the nominal fee that they charge is worth it,
as your listing will get posted faster and more reliably
than with the free directories.
# 2 Use Article Marketing to Your Advantage
This has been one of the most successful ways of driving
traffic to my website that I’ve found –
and the good news is, it’s free! Don’t worry
– you don’t have to be the world’s
best writer to put together useful, readable articles
that your potential customers will read. Whatever your
industry, there are thousands of electronic newsletters
(or e-zines) that are hungry for articles they can use
to publish to their subscribers. There are also hundreds
of directories where you can publish your articles –
some of them are extremely popular and will result in
your article being seen by hundreds or thousands of
potential customers.
Unlike advertising, which people tend to be skeptical
of, articles are more like “news,” which
people tend to trust.
When your prospects read your article, they will also
see your bio, which will include your website address.
If they like what you have to say in your article, chances
are they will click on your website link and purchase
from your website.
# 3 Publish Your Own E-Zine
This is another way that I’ve found to be hugely
successful in driving new prospects to my website. By
publishing my own e-zine, I can stay in touch with my
current customers easily (and cheaply!), and market
my new products and services to them. A secret to using
your e-zine to drive traffic to your site is to always
be adding new content that your customers want to see.
Things like free articles and reports, discount offers
on your products or services or special “subscriber-only”
promotions are great ways to use your e-zine to drive
visitors to your site.
Probably the best thing about publishing your own e-zine
is that you will be able to reach new customers you
never would have found. When your subscribers read your
newsletter and find your content helpful, they will
send it to people that they know (but you don’t).
When those people like your content, they will subscribe,
giving you access to an entire pool of new prospects
that you would never have access to otherwise.
# 4 Advertise in Other E-Zines
Once you have your own e-zine, look in online e-zine
directories for other e-zines that your target customers
likely read. Check to see if these e-zines accept advertising.
If they do, you can purchase ads for your business in
these e-zines, or offer to do an ad “swap”
where you advertise in their e-zine in exchange for
running an ad for their business in your e-zine. I recommend
running at least 3 ads in a row so that you can get
an accurate picture of how ads in that e-zine work for
you.
How can you tell which customers visited your site
as a result of an ad you ran, and which ad it was? I
use the ad-tracking program that is a part of my shopping
cart software (www.autowebbusiness.com).
I can assign each ad a unique tracking code, so I can
determine exactly how each ad in each publication performs
for me.
# 5 Pay-Per-Click Advertising
Because so many people use search engines to find
what they are looking for online, implementing a pay-per-click
ad campaign for your small business is one of the easiest
ways to put your website in front of those searchers.
With pay-per-click, you bid on keywords that are associated
with your business that your customers would likely
use to find your products or services. And, you don’t
pay for your ad until someone actual clicks on it to
visit your site.
All the major search engines offer pay-per-click programs
– the most popular being Google’s AdWords.
Your pay-per-click ad will appear on a search engine
results page above the other listings – where
your ad appears exactly is determined by a combination
of factors, and it’s slightly different for each
search engine. Google uses a combination of how relevant
your ad is to the keyword you’ve bid on, and the
dollar value of your bid, for example.
Another advantage of pay-per-click advertising is that
you can customize your campaign to run just to the geographic
area you specify. Say you have a carpet cleaning business,
and your service area is within a 50-mile radius of
your store location. It doesn’t make much sense
to be running advertising outside of that radius, as
you will be paying to reach people who aren’t
potential customers for you. Specifying the area you
want your ads to reach is one of the great benefits
of PPC advertising for a local small business.
With pay-per-click advertising, you have the ability
to put your ad for your website right in front of your
prospects who are looking for your products and services.
Your new customers are just a click away!
# 6 Internet Word of Mouth - Recommendations
Before the Internet, people would ask their friends
and associates for recommendations when they were looking
for a particular product or service. Known as “word
of mouth,” this form of advertising has been around
as long as commerce itself.
Today’s Internet equivalent of word of mouth
advertising is being placed in a recommended resources
section of a website that your target customers already
visit. Find websites that offer products and services
that are complementary to your own, and then contact
the Webmaster or owner of the site to ask them to recommend
you to their customers. Or, ask businesses in other
industries in your local area to exchange links with
you. A good way to do this is to put a link to their
site on your website before you ask for their recommendation
– people are more likely to recommend you if you’ve
already shown that you are willing to recommend them
to your customers.
# 7 Advertise on Other Websites
Do some web surfing and find out what websites your
target customers visit online. What websites have content
that would appeal to your potential customers? Check
with other businesses in your local community to see
if they accept advertising on their sites. Place a series
of ads with them or ask if they would be interested
in doing an “ad swap” with your website.
# 8 Help the Media Find You
Another method I’ve had great success with in
driving traffic is by writing and sending press releases
to the local media, and releasing them on the many free
PR sites online. By tactfully following up with local
media personalities after you’ve sent your release,
you’ll build a relationship with them as someone
knowledgeable in your industry that they can call for
an interview or a quote on a subject when needed. Consistency
is the key with media releases – don’t expect
to be booked on your local nightly news with your first
press release.
Even if you aren’t booked for a radio, TV or
newspaper interview after your release, one of the great
things about press releases is that when you post them
online, other sites and bloggers will pick-up your release
and put your business and website in front of thousands
of prospects you wouldn’t have otherwise reached.
Press releases can help you drive traffic to your site
in so many ways, it’s hard to overlook them as
a key tactic you should use to find new customers.
# 9 Direct Mail Post Cards
A terrific way to break through the online clutter
is to take the old-fashioned route and go off-line –
using direct mail post cards. Post cards are an overlooked
tool in driving traffic to your site – and they
are effective and inexpensive too. Remember that you
don’t have to tell your prospect everything about
your business in one post card (space is at a premium
with this tool)! Just tell them enough to “tease”
them into wanting to know more, and then feature your
web address prominently on the card. Post cards are
a great way of reaching customers who need your products
and services, but may not be savvy online shoppers.
#10 Recruit Your Own Sales Force
Imagine having an entire team of people actively working
to sell your products and services for you that you
didn’t have to pay a penny for until they actually
made a sale. That’s the beauty of what’s
known as an “affiliate program.”
By starting your own affiliate program, you offer people
a commission when they sell one of your products or
services. Once they send a new customer to you, you
can market to that new customer again and again –
so while you may not make as much profit on the first
sale as you normally would, these are sales you would
not have had otherwise, to customers you likely would
not have found on your own. You will more than make
up for any initial loss in profit over the course of
the life of that customer as you sell additional products
and services to them.
Use this list as a checklist of the things you must
do to drive traffic, and begin slowly. Don’t try
to do them all at once – master each item and
then move on to the next one. For help with each of
these tactics, visit our site at www.SmallBusinessMavericks.com
and download our free e-book, “Local Small Business
Internet Marketing Secrets.” It’s filled
with resources you’ll need and advice on how you
can implement each of these techniques in your business
to drive traffic to your site and find new local customers
today!
About the Author
Entrepreneur and outdoor photography adventurer Caroline
Melberg is President and CEO of Small Business Mavericks,
a division of Melberg Marketing. She has over 20 years
of experience creating marketing communications materials
and writing copy for some of the largest and most successful
companies in the world. Her small business columns are
syndicated online, and she publishes the popular eZines,
“Blue Chip Tips: The Secrets of Blue Chip Marketing…
Revealed!“ and “Maverick Internet Marketing
Secrets.” Learn insider Maverick Marketing secrets
you can use immediately to find new customers and increase
your sales. Get your FREE subscription at www.SmallBusinessMavericks.com.
Want to use this article in YOUR eZine or business
publication? You can, as long as you include the complete
article along with my bio above!
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